Check-In/Check-Out:

Check in is at 3:00pm and check out is at 9:00amReservations:The rental amount is calculated by adding 11.5% for the Florida State and County Bed Tax. The cleaning fee of $650 will be waived for all rentals greater than or equal to 7 nights.To reserve a date a completed rental contract and a non refundable $250 reservation deposit is required.  1/2 of the remaining balance is due 6 months prior to check-in with the final payment due 30 days before check-in.

Reservation Cancellation Policy:

Neptune's Retreat does not offer cancellation refunds for any situation, but you may choose to purchase Travel Protection insurance to protect this investment.  Travel Protection insurance may be purchased voluntarily at Guest’s expense and may protect against unforeseen weather events, involuntary unemployment, family sickness or death, trip interruption, identity theft or other special circumstances.  Visit www.insuremytrip.com for rates and information on travel insurance policies.

Damage/Security Deposit:

A $1,200 security deposit is required.  This amount will be authorized on the credit card of your choice 7 days before check-in and then released within 7 days of check-out after the property is inspected.
No damage is done to the property or its contents beyond normal wear and tear. Property is left in good condition at check out. All trash is bagged and placed in out door garbage cans on posted garbage days. All trash is bagged and placed in out door garbage cans prior to departing. If sleeper sofas are used strip sheets and pillow cases. Dishwasher should be filled and run as you depart. Kitchen appliances are unplugged, all lights off. Place the a/c at 78 degrees prior to leaving.

Pool Rules & Hot Tub Rules:

All guest swim at their own risk. Pool gate must be kept closed at all times. All children under the age of 14 must be supervised by an adult within the pool area. No Glass at any time around pool area. Shower off all sand prior to use. Sand can affect the pool pump operation. Tampering with any pool equipment will forfeit your deposit.

House Rules:

Quiet hours for the neighborhood are 10:00 pm to 9:00 am. Please no damp clothing or sunscreen on any furniture. Keep doors and windows closed to maintain A/C temperature No Smoking in the house. No Pets in the house. 

Our wish is that you have an enjoyable and safe stay at the property. Should you have any concerns please contact us immediately.